Last Updated:1st September 2024
Welcome to Jom Streetz! These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
1. Introduction
Jom Streetz ("we," "us," "our") is an online retailer based in Malaysia, offering apparel, fragrances, and skincare products. These Terms apply to all visitors, users, and customers who access or use our website.
2. Eligibility
By using our website, you represent that you are at least 18 years old or have the consent of a legal guardian to use our services. You agree to provide accurate and complete information when creating an account or making a purchase.
3. Account Registration
To access certain features of our website, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information during the registration process.
- Maintain the security of your password and account information.
- Notify us immediately of any unauthorized use of your account.
- Accept responsibility for all activities that occur under your account.
4. Orders and Payment
a. Placing an Order:
When you place an order on our website, you agree to provide accurate and complete payment and shipping information. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized activity.
b. Pricing and Payment:
Prices for products are listed in Malaysian Ringgit (MYR) and are subject to change without notice. We accept various payment methods, including credit/debit cards and online banking. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method.
c. Shipping and Delivery:
We aim to process and ship orders promptly. Shipping times may vary based on your location and the availability of products. Any delivery dates provided are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or customs.
5. Returns and Refunds
a. Returns:
We accept returns of unused and unopened products within [number of days] days of delivery. To initiate a return, please contact our customer service team. The customer is responsible for return shipping costs unless the product is defective or incorrect.
b. Refunds:
Once we receive and inspect the returned product, we will process a refund to your original payment method. Refunds may take [number of days] days to appear in your account, depending on your payment provider.
6. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Jom Streetz or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or modify any content without our prior written consent.
7. User Conduct
You agree not to use our website for any unlawful or prohibited purpose, including but not limited to:
- Engaging in any activity that violates any applicable laws or regulations.
- Interfering with or disrupting the operation of our website or servers.
- Attempting to gain unauthorized access to our systems or user accounts.
- Posting or transmitting any content that is harmful, defamatory, obscene, or otherwise objectionable.
8. Limitation of Liability
To the fullest extent permitted by law, Jom Streetz shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of our website or products. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
9. Indemnification
You agree to indemnify, defend, and hold harmless Jom Streetz, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of our website or violation of these Terms.
10. Termination
We reserve the right to terminate or suspend your access to our website and services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms shall be resolved in the courts of Malaysia.
12. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page, and the date of the last update will be revised accordingly. Your continued use of our website after any changes constitutes your acceptance of the new Terms.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Jom Streetz
Note: This is a general template and should be customized to reflect the specific practices and legal requirements of Jom Streetz. It’s advisable to consult with a legal professional to ensure compliance with Malaysian laws and regulations.